WHOLESALE FAQ

How to be Eousemacrame wholesale customer? Who should I can contact?

A single order over $500 can enjoy our wholesale price. Please send the required product information to eouse@c-dokids.com. Our wholesale department colleagues will provide you the customization service.

FAQ

1,Who is suitable to become the wholesaler of EOUSE MACRAME?

Home furnishing, crafty shops, supermarkets, retailers, etc.

2,Do you offer international shipping?

Yes, we shipping form China and serve you by air, express, sea, or other logistic forms. At present, our transportation range has covered more than 60 countries worldwide.

3,shipping terms.

EXW，DAP，DDP，FOB

4,Do you offer customized labeling and packaging service?

Yes, we have a professional design company background. We can help you solve problems about label and packaging in the aspect of material, price, technique, ect quickly. You only need to pay the relevant material fees, and the packaging service is free of charge.

5,If I have any question about my order, who should I contact with?

Our professional wholesale department colleagues will provide you with excellent service. You can can contact us at sale04@c-dokids.com.  

6,What certifications do you have for your cotton thread?

All of our cotton thread are OEKO-TEX Standard 100, CNAS, MRA certified, which means no harmful chemicals are used during the dyeing process.

7,Why I can’t pay directly through the website?

Currently, due to the policy between our countries, the payment system review process on the website is slow. You can make payment through the following channels: PayPal, bank card, credit card or Alibaba International Platform, ect. Your understanding and support are greatly appreciated.